Cookie Policy
Last Updated: 15 March 2025 | Effective Date: 15 March 2025
Your Cookie Preferences
You can review or adjust your optional cookie settings at any time below. Changes take effect on your next page load.
Essential Cookies
Required for site functionality. Cannot be disabled.
Analytics Cookies
Help us understand how visitors use the site.
Marketing Cookies
Used to measure effectiveness of outreach campaigns.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They serve a variety of purposes — from keeping a site operational to helping operators understand how visitors use their pages. Cookies do not typically identify you personally, though some may be used in combination with other information to do so.
This Cookie Policy explains how Ravencourt uses cookies on the Website at ravencourt, what choices you have, and how to exercise them.
2. Categories of Cookies We Use
We use cookies across three categories, described below.
Essential cookies are required for the Website to function correctly. They enable core features such as navigation, form submissions, and security protections. The Website cannot operate without them and they are therefore placed without requiring your consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
rc_session | Maintains session state across pages | Session |
rc_csrf | Cross-site request forgery protection | Session |
rc_consent | Stores your cookie consent preferences | 12 months |
Analytics cookies help us understand how visitors arrive at and use the Website. Data is used in aggregate to improve the site's content and usability. We use Google Analytics for this purpose. Data is subject to Google's privacy practices.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics – distinguishes unique visitors | 2 years |
_ga_* | Google Analytics – maintains session state | 2 years |
_gid | Google Analytics – distinguishes users within a 24-hr period | 24 hours |
_gat | Google Analytics – throttles request rate to limit data collection | 1 minute |
Marketing cookies measure the performance of outreach campaigns and help us understand how visitors arrive from external channels. This data is not used to build advertising profiles or serve personalised advertisements to you on third-party platforms.
| Cookie Name | Purpose | Duration |
|---|---|---|
_fbp | Meta Pixel – records visit from a Meta campaign source | 3 months |
_fbc | Meta Pixel – click attribution for Meta ad links | 3 months |
_uetmsclkid | Microsoft Ads – click attribution for Bing campaigns | 90 days |
MUID | Microsoft – universal user identifier for campaign measurement | 13 months |
3. How We Obtain Consent
When you first visit the Website, a consent banner is displayed inviting you to accept or decline each category of optional cookie. Your choices are stored in the essential cookie rc_consent and respected on subsequent visits.
You can review and adjust your preferences at any time using the panel at the top of this page. Changes take effect on your next page load.
4. Managing Cookies Through Your Browser
Most browsers allow you to view, delete, and block cookies independently of our preference panel. Common options include:
- Viewing cookies stored on your device
- Deleting some or all stored cookies
- Blocking third-party cookies
- Blocking cookies from specific websites
Guidance for commonly used browsers:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
- Safari: Preferences / Settings → Privacy → Manage Website Data
Please note that disabling essential cookies may impair the Website's functionality, including the ability to submit enquiry forms.
5. Third-Party Services
Some cookies on the Website are set by third-party services we use for analytics and campaign measurement. These services operate under their own privacy policies:
- Google Analytics: policies.google.com/privacy
- Meta (Facebook) Pixel: facebook.com/privacy/policy
- Microsoft Advertising: privacy.microsoft.com/privacystatement
We do not permit these providers to use data collected through our Website for their own advertising purposes.
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. There is currently no agreed technical standard for how websites should interpret DNT signals. Our Website does not alter its behaviour based on DNT signals, but you can manage your preferences at any time through the panel above.
7. Relationship to Our Privacy Policy
This Cookie Policy should be read alongside our Privacy Policy, which explains how we handle personal data more broadly. In the event of any inconsistency, the Privacy Policy prevails with respect to personal data handling.
8. Changes to This Policy
We may update this Cookie Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Where changes materially affect how we use cookies, we will notify you through a banner on the Website.
9. Contact
If you have questions about how we use cookies or wish to exercise rights in relation to cookie-collected data, please contact us:
Ravencourt
35 Jalan Dang Wangi, 50100 Kuala Lumpur, Malaysia
Email: privacy@ravencourt
Phone: +60 3-2648 3091